Reviews

They did a great doing all the fluid changes.

Friendly and on time

Marcel has excellent customer service skills. He looks at me. He tells me things in a way that I understand. He is friendly, courteous and respectful. However, two Saturdays ago I happen to go to Jim Olson Chevy customer service. I did not realize it was closed on Saturday. After I parked my car and walked to the door, I tripped over a small lip in the cement walk way. I did not fall, but almost. One of your sales people was outside talking with about four other people. I'm sure from behind it looked funny. However, I felt that the employee of Jim Olson should have come over and asked me if I was okay rather than either chuckling with the other four people or not doing anything at all. That was POOR customer service. What if I actually fell?? I could have gotten hurt. So I would tell you to inform all of your employees of this and tell them how to react properly even if the people they are standing with laugh/chuckle about what happened.

Service department is great

Quick service, friendly people

The service manager Chris is amazing! He had everything ready for me and I was in snd out. 11/10 on his customer relationship skills! Great guy!

Efficient courteous service.

Great staff

Nice people Jim Olson motors people always go the extra mile thanks

Thanks to Rob and Brian!